Rheme Solution Limited · RC 9603111
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Hospitality

Move from scattered purchasing, stores and POS records to a controlled back-office operation supporting the guest experience.

Hospitality operations illustration
FROM HERE → TO THERE

What the engagement is designed to change.

Where many businesses are

  • Important records live in different places
  • Management visibility depends on manual reports
  • Exceptions are discovered late
  • Critical processes depend on individual memory
  • Controls are informal or inconsistently followed

Where we are trying to take you

  • Clear process ownership and transaction rules
  • Connected operational records
  • Traceable exceptions and approvals
  • Reliable management information
  • A system and control structure that can scale
BY DEFAULT

What we look at.

Final scope depends on discovery, but these are the areas we expect to investigate when they are relevant to the operation.

Procurement and supplier workflowDefine the process, ownership, controls and system behaviour for procurement and supplier workflow so it is measurable and repeatable.
Central store and outlet inventoryDefine the process, ownership, controls and system behaviour for central store and outlet inventory so it is measurable and repeatable.
Receiving and issue controlsDefine the process, ownership, controls and system behaviour for receiving and issue controls so it is measurable and repeatable.
POS/inventory connectionDefine the process, ownership, controls and system behaviour for pos/inventory connection so it is measurable and repeatable.
Recipe/BOM-style consumption where relevantDefine the process, ownership, controls and system behaviour for recipe/bom-style consumption where relevant so it is measurable and repeatable.
Waste and adjustment controlDefine the process, ownership, controls and system behaviour for waste and adjustment control so it is measurable and repeatable.
Reorder levelsDefine the process, ownership, controls and system behaviour for reorder levels so it is measurable and repeatable.
Asset/maintenance workflowsDefine the process, ownership, controls and system behaviour for asset/maintenance workflows so it is measurable and repeatable.
Approval structureDefine the process, ownership, controls and system behaviour for approval structure so it is measurable and repeatable.
Management reportingDefine the process, ownership, controls and system behaviour for management reporting so it is measurable and repeatable.
ILLUSTRATIVE SCENARIO · NOT A CLIENT CLAIM

What this can look like in practice

A hotel can deliver a premium guest experience while the back office still runs on paper. The engagement connects purchasing, stores, consumption and management reporting.

The engagement path

Discovery

Understand the operating model, pain points, records and constraints.

Control design

Define ownership, rules, approvals and future workflows.

Implementation

Configure systems, prepare data, test and train where technology is in scope.

Stabilise

Review exceptions, adoption and performance after go-live.

Make your operation easier to see, control and improve.

Start with the problem, not the software. Our consultation process is designed to understand the operation before recommending a system, audit or transformation programme.

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